All furniture sales are final, including mattress and changing pad sales.We will gladly replace defective or missing parts at no additional charge, if notified of the problem within 14 days of receipt of the item. The item must be kept with the original packaging and shipping label. For insurance purposes we ask that a picture of the box be taken upon arrival.
For non-furniture products, if it doesn’t meet your expectations, we will exchange or reimburse all full price within 14 days of purchase. Please note that in case of a return only, shipping fees will not be reimbursed. The return or exchange have to happen within 14 days of the date of receipt and in accordance with the following requirements:
- You must notify Dodo Les Bobos before attempting a return – unsolicited returns will not be accepted. If you need to make a return or exchange, please contact us at firstname.lastname@example.org within 14 days of delivery of your purchase.
- Returned merchandise must be in original condition and in the original packaging, and must be unwashed, unused and accompanied by the original sales receipt.Opened merchandise will not be accepted for return or exchange.
- All purchases of sales items are final. No returns or exchanges will be honored for sale items.